5-Year Manufacturer's Warranty

Blindecor stands behind the quality of our products

Blindecor guarantees all custom window treatments against defects in materials and workmanship for a period of 5 years from the date of purchase.

What's Covered

  • Defects in materials or fabric under normal use and conditions
  • Faulty seams, stitching, or manufacturing errors
  • Mechanical failure of operating components (lift cords, tilt mechanisms, brackets, and hardware) under normal use
  • Color fading or deterioration beyond normal wear when the product is used as intended

What's Not Covered

  • Damage caused by improper installation (if not installed by Blindecor)
  • Normal wear and tear over time
  • Damage resulting from misuse, accidents, or modifications
  • Exposure to excessive moisture, humidity, or direct outdoor elements (unless specified as outdoor-rated)
  • Products manufactured based on incorrect measurements provided by the customer — Blindecor is not responsible for sizing errors when measurements are provided by the customer
  • Damage from improper cleaning or use of harsh chemicals
  • Acts of nature (floods, fires, etc.)

How to Make a Warranty Claim

To file a warranty claim, contact us with your proof of purchase and a description or photo of the problem. We will evaluate the claim and, at our discretion, repair or replace the defective product at no charge.

Have Questions About Your Warranty?

We're here to help. Contact us for any warranty-related inquiries.

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